Amber Creative Achieves ISO 27018 Certification — March 2026
Amber Creative is proud to announce that we have achieved ISO 27018 certification, the international standard for the protection of Personally Identifiable Information (PII) in public cloud environments. Attained in March 2026, this certification builds on our existing ISO 27001 accreditation and reaffirms our commitment to data privacy and security for our clients across government, healthcare, education, and enterprise sectors.
What is ISO 27018?
ISO 27018 addresses the specific risks of cloud-based data processing and establishes clear controls for how personally identifiable information (PII) is collected, stored, processed, and managed. While ISO 27001 covers information security management broadly, ISO 27018 goes further — specifically targeting the obligations of cloud service providers handling PII on behalf of their clients.
For our clients, this means your data — and your users' data — is handled to the highest internationally recognised standard for cloud privacy.
Why This Matters for Our Clients
As Singapore's digital economy continues to grow, data privacy obligations under the Personal Data Protection Act (PDPA) and international frameworks are becoming increasingly stringent. Regulated industries — including healthcare, financial services, education, and government agencies — require service partners who can demonstrate rigorous, audited data governance.
Our ISO 27018 certification provides that assurance. It means:
- PII in cloud environments is handled with strict access controls and transparency
- Your users' data is not used for advertising or unauthorised purposes
- Clear data retention and deletion policies are enforced
- Regular independent audits verify our compliance
Dual ISO Certification — A Singapore First
Amber Creative is among the first digital agencies in Singapore to hold dual ISO certification (ISO 27001 + ISO 27018). This dual coverage makes us uniquely positioned to serve regulated industries and government projects with the most stringent data governance requirements.
For clients in healthcare, education, financial services, and the public sector, working with a dual ISO-certified agency removes a significant compliance burden and provides verifiable assurance to your own stakeholders and end users.
What This Means Going Forward
This certification is not a one-time achievement — it requires continuous monitoring, regular internal audits, and periodic external reassessment. Our team has embedded ISO 27018 controls into our everyday project management and cloud infrastructure practices, ensuring that every client engagement benefits from this level of data protection by default.
We will continue to invest in our security and privacy infrastructure as the digital landscape evolves. If you have questions about how our certifications apply to your project, please reach out to our team.
Amber Creative Pte Ltd is an ISO 27001 and ISO 27018-certified full-service digital agency based in Singapore, with over 15 years of experience delivering web development, app development, AI transformation, UI/UX design, and digital marketing for enterprise, government, and education clients.
